CDR GROUP TRAINING BOOKING TERMS & CONDITIONS
WHERE ONE NOMINEE IS BOOKING FOR OTHER TRAINEES THEN ALL TRAINEES SHOULD BE MADE AWARE OF THESE TERMS AND
CONDITIONS
These booking terms and conditions govern the provision of all training
courses offered by the CDR Group.
1. CLIENT CONFIRMATION
All course bookings must be confirmed by completion of CDR Group's
Training Booking Form and accompanied by an official order & number,
and signed by an authorised representative of the Client. The
confirmation will deem that these terms and conditions are accepted
by the Client.
2. FEES/CHARGES
Fees quoted are for training only and do not include accommodation.
Refreshments and lunch will be provided during training hours.
All fees and charges are subject to VAT at the current rate.
3. PAYMENT OF FEES
Advance booking procedure will generate an invoice which is payable
before the course commences, unless otherwise agreed by a representative
of CDR Group. The invoice will show a date by which payment is
due. Late booking confirmation should be accompanied by the appropriate
payment, following which, a receipted invoice will be forwarded.
Cheques should be made payable to “Contract Data Research Ltd.”
4. CANCELLATIONS
If a booked delegate is unable to attend a substitute delegate may
attend in their place. All delegates are expected to be of a suitable
level of experience and knowledge to attend the course in question.
A course place may be cancelled without charge, providing written notice
is received at least twenty working days prior to commencement of the
course.
If notice of cancellation is received between ten and twenty working
days prior to commencement of the course, 50% of the training fee is
chargeable. If notice is received less than ten working days prior
to commencement of the course, then the full tuition fee will be chargeable.
Reservations which have been paid for in full and then postponed by
the client must be rearranged within 3 months of the original course
date.
5. CHANGES
CDR Group reserves the right to make any changes (including cancellations)
to the courses advertised. It should be noted that courses will
only be cancelled or changed in extreme circumstances. The prices
are based on an economic minimum number of delegates and should this
number not be reached, then the course will be cancelled and alternative
dates will be offered. Clients will be contacted no less than
five working days before a course is due to commence if there is any
amendment to scheduling.
6. PARTICIPATION
Delegates undertaking training should be in receipt of an information
sheet provided by CDR Group in order that they are aware of the course
outline. In the unlikely event that you may have a complaint please
inform your Tutor immediately and he/she will endeavour to help you
there and then. If the matter cannot be resolved then you should
write to us no later than ten working days after your course had ended.
7. PERSONAL BELONGINGS
All personal belongings are the sole responsibility of the owner whilst
attending the CDR Group training facility.
8. LIABILITY
CDR Group shall not be liable for failure to perform its duties due
to illness, death, accident, industrial dispute, third-party default
or for any reason outside CDR Group's reasonable control.
9. COPYRIGHT
All rights reserved. No section of the training material may
be reproduced nor transmitted in any form without CDR Group's prior
permission.
10. HOURS OF TRAINING
The training facility will open from 09:30 hours and the courses commence
at 10:00 hours. The usual finish time is 16:30 hours. In
some instances, i.e. where complete courses are booked by a single Client,
the training times may be amended to accommodate Client's requirements.
11. TRAINING ON-SITE
These terms and conditions will apply where on-site training has been
mutually arranged, with the exclusion of:
Refreshments and lunch being provided;
Training hours (to be mutually agreed);
Client requirements
12. CLIENT REQUIREMENTS
Should you need assistance with finding suitable accommodation or in
making travelling arrangements, we will be pleased to help.
An accommodation list and location map is available, please contact
our office for details.
Clients with disabilities will be given every assistance, but please
let us know, in advance, of your needs.
Unless prior request is made for vegetarian or vegan meals,
CDR Group cannot provide meals or refreshments for these clients whilst
attending a course or undertaking consultancy.
Should you have any queries, please contact CDR Group on 01433 621282.
I have read and agreed to the Terms and Conditions above.
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